Terms and Conditions

GENERAL
This page contains the terms and conditions for purchasing at opatinhoazul.com. Please read the terms and conditions carefully before ordering any item. You should understand that by purchasing any of our products you agree to these terms and conditions.
By placing an order at O ​​Patinho Azul, you guarantee that you are at least 18 years old (or have an adult's permission to buy from us) and accept these terms and conditions that apply to all orders placed or that will be made at O ​​Patinho Azul, for the sale or supply of any products. None of these terms and conditions affect your legal rights. No other terms or changes to the terms and conditions shall be binding unless they are agreed and signed by us.
By accepting these terms and conditions, you agree to the above.
PRICES
We make every effort to ensure that the prices shown on our website are correct. However, we reserve the right to change them without notice
SHIPPING
After your order is processed, you will receive details by email. Average transit times are between 1 and 7 business days, depending on the destination, (consider the extra time for your customs check.
 We are based in Portugal, and the customer is responsible for paying any duties, customs, charges or additional taxes imposed by the destination country for delivery. No customs costs will be applied to orders delivered in European Union countries.
REFUSED SHIPPINGS
If you choose to refuse your order, you will be responsible for any fees the order may incur and the cost of shipping it to our address in Portugal. This amount will be taken from the total refund of your order.
CLAIMS
We make an effort to respond to all customer complaints or inquiries within a maximum period of 5 working days.
PAYMENT
All products remain the property of O Patinho Azul until a payment is made. The price applied is what was set on the date you placed the order. Shipping costs and fees will be available before confirming the purchase. If you are under 18, you must have adult approval before you can buy at O ​​Patinho Azul.
All transactions conducted through O Patinho Azul are handled and transacted by third parties (Stripe) dedicated to escapes so that they can guarantee your protection. Your card information is not stored and all your card information is transacted using SLL encryption. Please read the terms and conditions of the payment method chosen for the transaction as they will be responsible for the transaction made.
ADITIONAL INFORMATION
Patinho Azul reserves the right to change any information, including prices, technical specifications, terms of purchase and product offer without prior notice. In the event that a product is out of stock, Patinho Azul has the right to cancel the order and refund the amount paid in the way the customer wishes. The Blue Duck must also notify the customer if there are equivalent products.
Please note that the use of this website and any other of our services constitutes acceptance of these terms and conditions.
COOKIES
COOKIE POLICY INTRODUCTION, SCOPE AND OBJECT
This text establishes the Cookies Policy on the use of the website and the purchase of products made by a user.
We recommend that the user, before starting to browse and use this website, read the General Conditions of Use and the Cookies Policy in advance, carefully and carefully. In case of doubt, please contact us via email to clarify possible doubts regarding the use of this website.
Access, navigation and orders placed through the website presuppose the acceptance of the Cookies Policy presented below.
Patinho Azul reserves the right to change this Cookie Policy without prior notice, these changes being published in the Cookie Policy area. Cookies are small text files downloaded and saved on your smartphone, tablet, computer, or any other data storage device with an operating system and Internet access, through the browser (browser) and that contains information about preferences and preferences. user's navigation, not including, as such, personal data. Cookies are essential for the user to access content and services, they are used to store the user's preferences in terms of interest, need and utility, which allows for faster and more efficient navigation. They do not damage the user's equipment and the fact that they are active allows to identify and solve possible errors that may arise Activating the use of cookies while browsing our website is completely voluntary. The user can choose to accept or refuse cookies, most browsers automatically accept cookies, but the user can change the browser configuration to refuse cookies. We inform you that if they are disabled, navigation on this site may not be ideal and some features may stop working.

INFORMATION COLLECTED
We may collect the following information:
  • Name;
  • Contact information, including email address;
  • Demographic information, such as postal code, preferences and interests;
  • Other information relevant to customer surveys and / or offers.
To know the information we collect, click here and see the list of cookies.

WHAT WE DO WITH THE INFORMATION COLLECTED
O Patinho Azul, its subcontractors or partners are the entities that can access and use the information collected by cookies. We do not store personally identifiable information in the cookies used, just as they are not used to target advertising to the user due to their browsing, nor for other advertising purposes of their own or third parties.
USE OF COOKIES
The user can at any time access the browser configuration options and disable part or all of the cookies on this website. By blocking cookies, you can affect the experience on this site as a user. Click here for more information on how to enable, restrict, block or unblock cookies.
TYPE OF COOKIES
We inform that the opatinhoazul.com website uses cookies from two groups: temporary and permanent. Temporary cookies remain in the cookie file and are automatically deleted from the device when the user logs out of the browser, while permanent cookies are stored at the browser level on the access device and allow the user to be identified the next time they visit the site and they are stored on the device until the user manually deletes them or until the expiration date expires.

TYPE OF COOKIE

  • Essential cookies allow the user to browse the site and use the features provided, such as accessing secure areas of the site such as the personal area. Without these cookies the functionalities do not work correctly.
  • Analytical cookies used anonymously provide aggregated data for statistical analysis and website improvement.
  • Functional cookies allow easy and personalized navigation, by saving the user's preferences regarding the use of the website.
  • Third party cookies, we use third party components, so there are cookies from other entities such as YouTube, Facebook, Twitter, Google Analytics, among others, and which use independent cookies.
  • Session cookies can be temporary or permanent. Temporary session cookies are used to collect data while browsing and remain in the cookie file until the user leaves the site, so they are deleted when the user closes the browser window. Permanent cookies stay. They are essential for analysis and for the website to adapt navigation to the user's preferences and interests.
  • Advertising cookies are used to target advertising based on the interest and browsing habits of each user, to match their needs.
COOKIES COLLECTED BY THIRD PARTIES

Consult the list of cookies collected by third parties with your account initiated at one of the entities and the information they retain from any user when browsing this website. O Patinho Azul, All rights reserved. 2020